PINQ privacy policy may change at any time without prior notification. To make sure that you are aware of any changes, kindly review the policy periodically. This Privacy Policy shall apply uniformly to PINQ desktop website, PINQ mobile WAP site & PINQ mobile applications

General
We will not sell, share or rent your personal information to any 3rd party or use your email address/mobile number for unsolicited emails and/or SMS. Any emails and/or SMS sent by PINQ will only be in connection with the provision of agreed services & products and this Privacy Policy.

Periodically, we may reveal general updates and information about PINQ, such as number of visitors, number and type of goods and services purchased, etc.

We reserve the right to communicate your personal information to any third party that makes a legally compliant request for its disclosure.

Personal Information
Personal Information includes all information that can be linked to a specific individual or to identify any individual, such as name, address, mailing address, telephone number, email ID, credit card number, cardholder name, card expiration date, and any details that may have been voluntarily provide by the user in connection with availing any of the services on PINQ.

When you browse through PINQ, we may collect information regarding the domain and host from which you access the internet, the Internet Protocol [IP] address of the computer or Internet service provider [ISP] you are using, and anonymous site statistical data.

Use of Personal Information
We use personal information to provide you with services & products you explicitly requested for, to resolve disputes, troubleshoot concerns, help promote safe services, collect money, measure consumer interest in our services, inform you about offers, products, services, updates, customize your experience, detect & protect us against error, fraud and other criminal activity, enforce our terms and conditions, etc.

We also use your contact information to send you offers based on your previous orders and interests.

We may occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, gender, etc.). We use this data to customize your experience at PINQ, providing you with content that we think you might be interested in and to display content according to your preferences.

We share your Personal Information with third parties to help us use your Personal Information, as described above.

For instance, we use Shopify Commerce India Private Limited (“Shopify”) to power our online store, you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. 

We also share your information with Google Analytics, a tool managed by  Google India Private Limited (“Google”), to help us understand how our customers use the Site, --you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here : https://tools.google.com/dlpage/gaoptout.

We may also share your information with Vinculum Solutions Private Limited (“VSPL”), Klaviyo Inc., Paypal India Private Limited (“PayPal”), Razorpay Software Private Limited (“Razorpay”), and other payment gateways with whom we may enter into a contractual relationship.

Cookies
A “cookie” is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. PINQ uses cookie and tracking technology depending on the features offered. No personal information will be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

We collect Device Information using the following technologies:

•  “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
•  “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, Debit Card, Digital Payment Wallet or any other payment, email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. 

Links to Other Sites
Our site links to other websites that may collect personally identifiable information about you. PINQ is not responsible for the privacy practices or the content of those linked websites.

Security
PINQ has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

Consent
By using PINQ and/or by providing your information, you consent to the collection and use of the information you disclose on PINQ in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy. 

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. 

EMAIL OPT-OUT
You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please click on the unsubscribe button available in the bottom of every mailer. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases. 

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 

THIRD PARTY SITES
If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites. 

JURISDICTION
If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at we@pinq.co or by mail using the details provided below:

Address : A 1533, Greenfield Colony, Faridabad. Haryana 121003, India