Shipping charges
We do not levy any shipping charge for any of our orders above INR 499/-. Any order below that amount would levy a charge of INR 50 per order which will be reflected at the time of checkout.

Once you buy any of our product, we deliver the box along with all the necessary items in the box. We have a tie up with leading courier companies to deliver the goods and tracking details are shared with you, also you would be sent a notification once the package is dispatched from our location.

Delivery Date and time
We have a policy to ship the item in 2-3 business days of receiving the order. Delivery dates could vary depending the location of the customer. Few of the below reasons may affect the delivery timelines :-

• Gazzetted or a state specific holiday.
• Unexpected problems like weather conditions, strike, unrest etc.

International Delivery
As of now, we do not delivery our products internationally.

Payment Methods
We accept all Major Credit Cards (Visa/ Mastercard) & Debit Cards for payment, UPI and cash on delivery.

Cancellation Policy
Cancellation before shipment: Orders once placed cannot be cancelled or refunded. In such cases, A gift voucher of equivalent amount will be issued to Shop across the website only if cancellation is requested within 24-48 hrs of placing order on the website.

Cancellation post shipment: Any order, post shipment of the product cannot be cancelled.

Return Policy
Once the product is ordered and delivered to you, there is no provision for returning the product, as these are hygiene products. There will be a provision wherein the customer can always skip a month/change the date of subscription by sending a mail to we@pinq.co with your subscription details.